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Network Provider Newsletter - September 2019


Thank you!
September 8-14th was National Direct Support Professional Recognition Week!  On behalf of Care Design NY, we want to extend our appreciation to all dedicated direct support professionals throughout the Care Design NY network. Your hard work and ongoing commitment to support individuals with intellectual and/or developmental disabilities is critical to the work we do daily. Thank you for all that you do and continue to do!  


Did you know it's Recovery Month?

The month of September is designated, by Substance Abuse and Mental Health Services Administration, as the month to “…educate Americans that substance use treatment and mental health services can enable those with mental and substance use disorders to live healthy and rewarding lives.” 

The 2019 Recovery Month theme, “Join the Voices for Recovery: Together We Are Stronger,” emphasizes the need to share resources and build networks across the country to support those in recovery. If you have an opportunity- connect with your community’s NYSTART Team to request support in resources and/or trainings to educate your organization on how to best serve our population. 

Care Design NY is determined and dedicated to support and raise awareness on the continued need of services for mental health and substance use in our communities by continuing the conversation and raising awareness while connecting to supports and services.    If your organization provides a service or program that supports mental health, substance use and wellness, or if you know of an organization that does, we'd love to learn more and share your information!  Contact the Care Design NY Provider Relations team  


Provider Webinar

Thank you to those of you that attended the Care Design NY Provider webinar held on September 24. 

Click HERE  for a recording of the webinar, and and HERE for a PDF of the webinar slides which discussed and reviewed the recent  Provider Engagement Survey results and next steps, Care Design NY compliance and regional leadership contact information, and the role of Provider Relations and Network Development. 


Managed Care Corner

Open Minds recently posted an article called “Making Managed Care Work for Complex Consumers.” The article discusses how provider organizations can partner with health plans in a managed care/value based world. For the full article – CLICK HERE.

VBP Forward is a Buffalo-based organization focusing on growing capacity for value-based payments targeting organizations that work with vulnerable populations. In February 2019, they held a conference in Buffalo NY where 300 participants joined to learn about community-based organizations and partnerships with managed care organizations. VBP Forward is hosting similar conferences this October & November in Albany, Syracuse & Buffalo. For more information on the conference, please CLICK HERE.   


Network Newsflash

Monthly updates and important information 
for your organization as a Care Design NY Network Provider:

Unite Us Update

On August 23rd, Care Design NY officially launched a pilot program in partnership with ADK Wellness Connections and Healthy Together coordinated referral network. The e-referral network, powered by Unite Us, is currently being utilized by a cohort of care managers and other Care Design NY staff to test out its capabilities in the Capital & North Country regions. We are excited to share progress on the pilot in upcoming newsletters and webinars, and if you have any questions please contact Courtney Ortiz:   


Network Provider Resources

Provider Spotlight Archives - Helpful Documents - Webinars


Do you have questions or feedback?  

We'd love to hear from you!  
Contact Care Design NY Provider Relations 

at, at 

(518) 235-1888 or (877) 855-3673 for an Emergency after hours.

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